TheAce ("we", "our", or "the app") is a sports intelligence platform that provides signals and predictions based on machine learning and artificial intelligence models. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our mobile application TheAce: Sports Signals.
By downloading, registering, or using TheAce, you agree to the practices described in this policy. If you disagree with any of the terms, please do not use the application.
This policy applies to all TheAce users in any country where the app is available, including the United States, United Kingdom, Colombia, Mexico, Brazil, Argentina, Germany, France, Italy, and other markets.
- Email address — used to create and manage your account.
- Password — stored in encrypted form. Never stored in plain text.
- Social login — if you use Google or Apple login, we receive your name and email in accordance with their privacy policies.
- Preferences — settings you save in the app, such as favorite sports and notification preferences.
- Device identifier — to manage sessions and send push notifications.
- Operating system and app version — to ensure compatibility and resolve technical issues.
- Usage history — signals viewed and features used, solely to improve the product.
- Diagnostic data — anonymous technical logs to identify and fix bugs.
- Firebase (Google) — authentication, database, and push notifications.
- Sports data API — external sources used to generate signals. We do not share personal user data with these providers.
- Payment processors — Apple, Google, RevenueCat, or Stripe as applicable. TheAce does not store card details or banking information.
We do not collect sensitive data such as health information, ethnic origin, religious beliefs, sexual orientation, or biometric data.
- Create and manage your user account.
- Deliver sports signals and app content to you.
- Send push notifications about matches and relevant signals, with your consent.
- Manage your subscription and process payments.
- Improve our machine learning model using anonymous usage patterns.
- Resolve technical issues and ensure platform security.
- Comply with applicable legal obligations.
- Contract performance — to provide the services you requested when registering.
- Consent — for push notifications and marketing communications, revocable at any time.
- Legitimate interest — to improve the product, ensure security, and prevent fraud.
- Legal obligation — when the law requires us to retain or disclose information.
TheAce does not sell, rent, or commercialize your personal data. We only share information in the following cases:
- Technology providers — Firebase (Google) for authentication and database, necessary for app operation.
- Payment processors — Apple, Google, RevenueCat, or Stripe to manage subscriptions.
- Legal authorities — when required by law or court order, we will disclose the minimum necessary information.
- Corporate transactions — in the event of a merger or acquisition, your data may be transferred to the new operator, who will be bound by this policy.
- Account data — while your account is active. Upon deletion, we will erase your data within 30 days.
- Anonymous usage data — may be retained indefinitely for statistical analysis.
- Transaction data — retained for the period required by applicable tax law (typically 5 to 7 years).
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your data, subject to legal obligations.
- Portability — request your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interest.
- Withdraw consent — revoke consent for notifications or marketing at any time.
- Restriction — request that we limit processing in certain circumstances.
To exercise these rights, contact us at cscpineda@gmail.com. We will respond within 30 days.
- Encryption in transit — all communications use HTTPS/TLS.
- Encryption at rest — sensitive data is encrypted in our database.
- Secure authentication — passwords stored using secure hash functions.
- Restricted access — only authorized personnel may access user data.
- Security monitoring — we monitor our infrastructure for suspicious activity.
Your data may be processed on servers outside your country of residence, including the United States where Firebase (Google) servers are hosted.
For EU users: transfers outside the European Economic Area are made under Standard Contractual Clauses approved by the European Commission.
For Brazilian users: data processing complies with the Lei Geral de Proteção de Dados (LGPD).
For California users: data processing complies with the California Consumer Privacy Act (CCPA).
TheAce is not directed at persons under 18 years of age. We do not intentionally collect data from minors. If you believe your child has provided us with personal data, contact us at cscpineda@gmail.com and we will delete it immediately.
With your consent, TheAce may send you push notifications about sports signals, match results, and product updates. You can disable these at any time from your device settings or within the app.
TheAce's mobile app does not use web tracking cookies. We use session tokens and device identifiers to maintain your session and ensure the app functions correctly.
We may update this Privacy Policy periodically. When we make material changes, we will notify you through the app or by email at least 30 days in advance. The date of last update will always be visible at the top of this document.
For questions or requests regarding this Privacy Policy:
🌐 spineda31.github.io/the-ace-privacy/
We will respond within 30 business days.